Client Support Specialist (Work From Home)

American Income Life Insurance Company•Oakville, ON

154d•Remote

About The Position

We are seeking a motivated and service-oriented individual to join a well-established supplemental benefits organization that has supported working families across North America for more than 65 years. As our organization continues to grow, we are expanding our team and looking for Benefits Representatives who are eager to develop their careers while making a meaningful difference for the people they assist.

Requirements

Previous experience in customer service, sales, or a related field is considered an asset
Strong ability to establish trust and positive relationships with clients
Effective organizational and multitasking skills
Positive, professional attitude with a strong work ethic
Excellent verbal and written communication abilities

Nice To Haves

Motivated and goal-oriented with an entrepreneurial mindset
Works well both independently and as part of a team
Thrives in a fast-paced environment and maintains professionalism under pressure
Takes pride in delivering quality service and communication

Responsibilities

Support clients by explaining available benefit programs and answering questions about their coverage
Guide members through their options and help them better understand the protections available to them
Maintain a strong understanding of company products, services, and program updates
Review benefit selections with clients and help identify solutions that align with their needs and budget
Deliver professional and responsive service while building long-term client relationships