Client Support Representative
Parmele Disability Advocates•Wichita, KS
•Hybrid
About The Position
The Client Support Representative position is the heart of client communication — providing vital administrative support and compassionate guidance to individuals during some of the most challenging times in their lives. At Parmele Disability Advocates, we help individuals secure the Social Security benefits they deserve. No prior experience? No problem. We provide paid training and a clear path for success.
Requirements
- Excellent written and verbal communication skills
- Strong ability to work independently and manage multiple priorities
- Detail-oriented with strong organizational and time management skills
- Calm, composed, and professional under pressure
- Self-motivated team player with a positive attitude
- Critical thinker with strong problem-solving abilities
Nice To Haves
- Prior customer service experience preferred
Responsibilities
- Serve as a professional liaison between clients and the Social Security Administration (SSA)
- Respond to client inquiries with empathy, clarity, and professionalism
- Collect and document case information accurately and efficiently
- Track deadlines and prepare timely correspondence
- Maintain and update case files in our system with precision
- Perform administrative tasks to support effective case management
- Collaborate with internal teams to ensure smooth client experiences
- Assist with additional duties as needed to support clients and the firm
Benefits
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- 401(k)
- Dental insurance
- Paid training
- Ongoing development
- Clear opportunities for career advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
