Client Support - Commercial Lines

The Mahoney Group • Tucson, AZ

4d • Onsite

About The Position

The Mahoney Group, founded in 1915, is a premier insurance agency of approximately 250 employees headquartered in Chandler, Arizona. We are searching for a Client Support professional to provide assistance related to new and renewal insurance business for Commercial Lines.

Requirements

• High School Diploma or equivalent, required
• 3 years of workers compensation claims experience with carrier, agency, or employer.
• Solid verbal and written communication skills.
• Excellent organizational skills and the ability to multitask.
• Strong computer operating skills and proficiency in Microsoft Office Suite.
• Ability to work, collaborate, and communicate with individuals at varying levels across the organization.
• Strong customer service skills
• Responsive and self-motivated team player.
• Ability to work independently and in a fast-paced environment.

Responsibilities

• Provides administrative support services to Client Managers as it relates to client needs.
• Maintains and updates client files and records within the agency management system.
• Prepares and/or processes policy related material such as correspondence, certificates of insurance, binders, ID cards, etc.
• Prepares invoices and post payments.
• Pulls and prepares loss runs, claims status reports, policy download information, expirations reports, etc.
• Reviews and studies material to work towards obtaining insurance license.
• Performs additional duties as assigned or required.
• Attends and participates in internal meetings and completes required training.

Benefits

• medical
• dental
• vision
• health/flexible spending accounts
• wellness
• life
• disability
• paid holidays
• Paid Time Off (PTO)
• Employee Stock Ownership Plan (ESOP)
• 401(k) Plan with company match
• a wide variety of voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED