Client Support & Travel Booking | Online

Destination Careers•Florida, FL
•Remote

About The Position

The Client Support & Booking Assistant helps clients with planning needs, booking coordination, and general customer support. This remote role is suited to someone who enjoys assisting others, communicates professionally, and can work independently in a flexible environment. The position involves supporting travel-related planning and booking services, maintaining accurate client information, and helping ensure a smooth client experience. No previous experience is required; full training is provided.

Requirements

  • Strong customer service and communication skills.
  • Organized and detail-oriented, with comfort using online tools.
  • Ability to work remotely and manage your own schedule.
  • Professional, dependable, and proactive.
  • No previous experience required; full training is provided.

Responsibilities

  • Assist clients with organizing booking details, dates, preferences, and service selections.
  • Provide professional customer support through email, phone, and messaging.
  • Gather and maintain information needed for reservations and itinerary support.
  • Coordinate booking details and follow up with clients as needed.
  • Maintain accurate notes, client profiles, and documentation within company systems.
  • Respond promptly to client questions and provide helpful guidance.
  • Stay informed about available destinations, suppliers, and experience options.
  • Support administrative tasks related to planning and booking services.
  • Work collaboratively with the team to ensure a smooth and positive client experience.

Benefits

  • Comprehensive training and onboarding.
  • Access to booking tools, systems, and resources.
  • Flexible remote schedule.
  • One-on-one support and continued guidance.
  • A positive, team-focused work environment.
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