Client Support & Travel Booking | Online

Destination Careers • Virginia, WV

5d • $45,000 - $65,000 • Remote

About The Position

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is suited to someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment. The position includes supporting travel-related planning and booking coordination, maintaining client information, and helping ensure a smooth client experience. It is performance-based and offers training, booking tools, and ongoing guidance.

Requirements

• Strong customer service and communication skills.
• Organized and detail-oriented, with comfort using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.
• No previous experience required; full training is provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide professional customer support through email, phone, and messaging.
• Gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within company systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Collaborate with the team to ensure a smooth and positive client experience.

Benefits

• Comprehensive training and onboarding.
• Access to booking tools, systems, and resources.
• Flexible remote schedule.
• One-on-one support and continued guidance.
• Positive, team-focused work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed