Client Support Administrator

General Dynamics Information Technology•International Falls, MN

3d•$26 - $26•Onsite

About The Position

Transform technology into opportunity as a Client Support Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Client Support Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Client Support Administrator joining our team to provide installation, maintenance, and troubleshooting support of information systems.

Requirements

High School Diploma/GED
1+ years of related experience
Experience in installing/deleting of client level software.
Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order.
Security+ certification
Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent certification
SECRET security clearance
Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.
Experience in installing/deleting of client level software.
Experience in diagnostic and troubleshooting of basic computer workstation.
Experience in implementing/installing software patches, security fixes, and service release of workstation.
Experience implementing/installing software patches, security fixes, and service release of workstation.

Nice To Haves

Experience interacting with military personnel.

Responsibilities

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
Performs technical tasks and assists with the completion of milestones associated with specific projects
Provides solutions to technical problems of moderate scope and complexity.
Prepares and maintains documentation for processes and procedures related to computer systems and operations
Provides incident response and performs customer support tasks
Apply associate-level “hands on” work experience in support of installations, repair, and troubleshooting/maintenance of communications systems.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
variety of medical plan options, some with Health Savings Accounts
dental plan options
a vision plan
a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
full flex work weeks where possible
a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
short and long-term disability benefits
life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.