Client Success Partner

Fooda•Columbus, OH

1d•$50,000 - $60,000•Onsite

About The Position

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client’s daily needs in Columbus, OH. This role requires a sense of urgency to react and foresee potential issues that impact our client and you will fully own the client relationship and oversee the full-service food program. At its core this is a sales and operations role with a focus on expanding our relationships with the catering customer you will supporting. This role requires onsite work Monday- Friday.

Requirements

5-10 year(s) of professional experience
Strong customer facing skills
Ability to adapt quickly and learn new tasks independently
Proven skills demonstrating a strong work ethic adhering to both Fooda’s internal employee and external customers need
Must be authorized to work in the United States on a full-time basis.

Nice To Haves

Corporate Dining or Food Program Manager or Restaurant Management experience is a plus!
Bachelor’s Degree preferred

Responsibilities

Acting as the single point of contact for a Fooda client
Maintain the relationship with the catering client by offering solutions, solving problems, and managing issues
Work closely with our client to determine catering needs; source appropriate vendor, plan, organize and execute daily drop-off and staffed events
Communicate all event details, client requests, and delivery information to restaurant partners
Oversee onsite restaurant teams dedicated to the site and escort visiting restaurants and ensure service level agreements are being met daily
Negotiate new menus with restaurant partners for special requests
Managing and optimizing the success of the fully permitted food service operation for both breakfast and lunch