Client Success Manager (GBS HR)
Gartner•Irving, TX
•$70,000 - $101,000•Hybrid
About The Position
Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies. Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment. Onboard new clients introducing their purchased Gartner services and capabilities. Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.
Requirements
- 3+ years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s degree preferred
Responsibilities
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Onboard new clients introducing their purchased Gartner services and capabilities
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
Benefits
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
- Hybrid work environment
- Flexibility and support
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
