Client Success Manager
About The Position
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale. In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions. This full-time position will assist in the pre and post-sale efforts for a rapidly growing portion of our company focused on local digital campaigns. This is a great opportunity for someone interested in digital marketing, sales, advertising agencies or digital media.
Requirements
- Minimum of 1 year of relevant experience
- Hyper detail-oriented, analytical, and data-driven
- Able to organize and manage a large quantity of deadline-oriented tasks
- Ability to work with multiple internal and external stakeholders in a fast-paced environment
- Inherently proactive, self-starter, and able to problem solve before issues escalate
- Experience working with sales
- Proficiency in Google Workspace
Nice To Haves
- Agency and/or digital publisher experience a plus
- Media Math Knowledge a plus (CPM, ROAS, CPA, CPC)
- Experience with Adobe Creative Cloud applications is a plus
- Spanish Fluency a plus
Responsibilities
- Entering insertion orders into our order management system, Wide Orbit, and submitting tickets for campaign fulfillment in our digital order management system
- Develop digital campaign recaps with actionable insights
- Develop accurate digital proposals
- Assist in the monitoring of active digital campaigns to ensure delivery and troubleshoot any issues like underpacing or underperformance
- Assist in copywriting and light graphic design for digital ads
- Submit custom planning requests to the sales planning team
- Assist in client prospect research
- Work with AEs and clients to gather campaign assets and information
- Other duties as assigned to support Digital Sales Manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
