Client Success Manager

DNP Imagingcomm America Corporation•Concord, NC

8d•$50,000 - $60,000•Onsite

About The Position

Execute Sales Strategy by selling thermal transfer ribbons and dye-sublimation ribbons in North and South American markets. Conduct market research for dye-sublimation ribbons, and other DNP products such as card and hologram products.

Requirements

Strong knowledge of personal computer and Microsoft software products.
Strong aptitude for evaluating technical information.
Excellent written and oral communication skills.
Ability to travel when necessary to develop markets/sales aggressively.
Must be able to complete tasks, including paperwork, within specified time and in a professional manner.

Nice To Haves

Bachelor degree in Business Administration or equivalent experience.
Previous B2B sales experience preferred.

Responsibilities

Communicate with customers, and DNP (Japan) and IMS America, to coordinate production efforts, delivery of products, quality and customer satisfaction, and follow up of customer payment.
Develop positive relationships with assigned customers.
Identify customer needs, establish buying influences, budgets and purchasing criteria.
Provide accurate sales forecasts and sales reporting.
Prepare estimates and contracts with customers. Overcome objections to sale closure.
Properly document all customer interactions and inform management and other departments when necessary.
Develop sales presentations for customers and Executives as requested.
Develop new customers and markets, contact potential customers.
Secure payments from the customers.
Research market of products described above, or any new products.
Travel domestically and internationally as required to visit existing and potential customers to promote products.
Additional duties as assigned by management.