Client Success / Account Manager – Enterprise GenAI Platform

Innova Solutions•New York, NY

4d•Hybrid

About The Position

A client of Innova Solutions is immediately hiring for a Client Success / Account Manager – Enterprise GenAI Platform. This is a full-time, contract position expected to last 12+ months. The role requires 3 days onsite per week in NYC, NY. As a Client Success / Account Manager – Enterprise GenAI Platform, you will be responsible for managing client relationships and driving the adoption of GenAI solutions within enterprise environments.

Requirements

10+ years of overall experience.
3+ years delivering GenAI/AI solutions in Banking or Financial Services.
Blend of Client Success, Technical Business Analysis, Agile Delivery, and AI Platform Adoption expertise.
Strong track record managing senior business and technology stakeholders.
Act as a trusted advisor.
Drive platform adoption across multiple Lines of Business.
Hands-on experience with Agile delivery, PI Planning, incident management, release coordination, and cross-functional execution in complex enterprise environments.
Must be able to be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered.

Responsibilities

Manage senior business and technology stakeholders, acting as a trusted advisor.
Drive platform adoption across multiple Lines of Business.
Hands-on experience with Agile delivery, PI Planning, incident management, release coordination, and cross-functional execution in complex enterprise environments.