Client Strategy & Delivery Leader | Retail & Commerce Media
About The Position
Accenture Song is the world’s largest tech-powered creative group. We reinvent companies by connecting what customers value with what is valuable to the business. Rooted in strategy, powered by tech, enhanced with AI, and elevated by creativity, our Design & Digital Products, Marketing, Commerce, and Service practices deliver superb craftmanship at scale. This role is for a commercially-driven Retail Media leader who operates equally well in a growth conversation and a delivery governance meeting. The ideal candidate brings deep fluency in the Retail Media landscape from the sell-side and retailer perspective, understanding how Retail Media Networks (RMNs) are built, monetized, and scaled. They can translate this expertise into compelling points of view that open doors with prospective retailer, commerce, and brand clients. This role requires a confident storyteller, a credible advisor, and a trusted operator who clients want in the room for both the pitch and the delivery. The candidate thrives in complex, multi-stakeholder environments where ambiguity is the norm and momentum must be created, not inherited. They connect internal capability to external opportunity with precision by knowing when to bring in product, engineering, data, or operations to shape a solution that wins and delivers, and they take accountability for outcomes on both sides of the signature line.
Requirements
- 10+ years of experience in retail media, digital media, ad tech, or commerce, including 4+ years in a client-facing business development or account leadership role
- 5+ years experience leading or overseeing complex, multi-workstream client engagements from kickoff through steady-state delivery
- 4+ years in a consultative role selling skills, building trust and presenting to C-suite and VP-level client stakeholders
Nice To Haves
- Deep knowledge of the Retail Media Network landscape including platform architecture, ad products, measurement, and monetization models from the sell-side or retailer perspective
- Prior experience at a major retailer, retail media network, or RMN technology provider
- Experience in Media or Advertising Sales / Client Services
- Experience with RMN platform vendors such as Criteo, Epsilon, Kevel, CitrusAd, or Microsoft PromoteIQ
- Understanding of clean room platforms, identity resolution, and privacy-safe data collaboration
Responsibilities
- Help originate and develop new Retail & Commerce Media business opportunities and GTM strategies with retailers, commerce companies and brands
- Support and maintain a qualified pipeline of RMN engagements across strategy, platform, data, and operations service lines
- Lead solution shaping and proposal development for new client opportunities by synthesizing client needs with Accenture's retail media capabilities
- Play a leadership role in shaping RFP responses, executive presentations, and orals in partnership with practice leadership and capability leads
- Own the transition from business development into delivery, ensuring continuity of relationship, scope clarity, and operational readiness
- Serve as the senior relationship owner across important client engagements
- Help oversee delivery governance across cross-functional retail & commerce teams
- Manage engagement health across scope, resourcing, timeline, and commercial performance by escalating and resolving risk at pace
- Contribute to the development of reusable RMN solution frameworks, client accelerators, and go-to-market assets
Benefits
- medical
- dental
- vision
- life
- long-term disability coverage
- a 401(k) plan
- bonus opportunities
- paid holidays
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
