Client Strategist

Postscript
•$69,000 - $83,000•Remote

About The Position

Postscript is the AI messaging platform trusted by 20,000+ Shopify brands. As a Client Strategist, you will be working with our biggest brands and be responsible for the end to end SMS strategy for a rotating group of customers. You will work closely with our Marketing, Product and Customer Success teams to learn best practices and use your marketing skills to drive consistent SMS revenue for select customers. You will write best in class copy on behalf of our customers to make brands stand out, and help brainstorm revenue-generating and best-in-class strategies directly with merchants to help them make SMS their #1-revenue-driving channel. This is a fully remote position.

Requirements

  • 3+ years proven experience in the direct-to-consumer space with strong knowledge of SMS, copywriting and best practices.
  • Hands-on experience with A/B testing and persuasive copywriting.
  • Demonstrated experience in e-commerce and e-commerce marketing.
  • Passion for helping customers understand and execute ecommerce SMS strategy.
  • Experience in a customer-facing role managing operator relationships and liaising with decision-makers and senior stakeholders when required.
  • Skilled in streamlining workflows and managing complex processes.
  • Proven ability to multitask in a fast-paced environment, ensuring all deadlines are met.
  • Strong analytical skills, with a data-driven, metrics-oriented mindset.
  • Exceptional communicator, both verbal and written.

Responsibilities

  • Create compelling, innovative content for customers in the form of SMS campaigns, automations and call to actions, ensuring consistency with their brand voice and vision while continually helping them improve their SMS programs.
  • Develop excellent advisory relationships with customers, executing on best practices, strategizing on new marketing strategies, and developing and running innovative, creative SMS marketing campaigns.
  • Actively track, analyze and iterate on customers’ results to ensure they scale quickly and effectively on the Postscript platform.
  • Establish marketing best practices to ensure brands are on the leading front of SMS Marketing, continually expanding expert-level knowledge of customer’s marketing, technology and general business needs.
  • Continually maintain expert-level knowledge in Postscript's product, services, and the ecommerce marketing domain, acting as a go-to consultant for both internal and external stakeholders.

Benefits

  • Salary range of USD $69,000-$83,000 base plus variable compensation & significant equity
  • High growth startup
  • Work from home
  • Competitive compensation and opportunity for equity
  • Flexible paid time off
  • Health, dental, vision insurance
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