Client Stabilization Specialist

Community Bridges, INC•Albuquerque, NM

2d•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including a variety of programs throughout Arizona, Oklahoma, and the District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education, and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site-based position with a primary role of managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals may present with complex substance use, mental health, housing, and medical care needs, and this position will ensure coordination of care with existing providers or ensuring connection to new providers. The Client Care Coordinator serves as the bridge for the individual(s) who are residing in shelter or temporary lodging by coordinating and monitoring community-based services and facilitates the delivery of these services. The Client Care Coordinator works with individuals and families with the highest acuities and greatest vulnerabilities. The Client Care Coordinator will coordinate care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs. The CBI Client Care Coordinator is responsible for completing data entry into established data systems which assist with program outputs and outcomes. This position requires Client Care Coordinators to assist higher-level personnel and leadership with ongoing reports. The CBI Client Care Coordinator will also be responsible for an end-of-shift report documenting the coordination of care they’ve completed for each individual.

Requirements

High school diploma or GED is required.
Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire.
Valid identification required.
Ability to pass a criminal background check required.

Nice To Haves

Associate degree (or higher) in a field related to Behavioral Health is preferred.
Minimum of six months of recovery from substance use and/or mental health disorders preferred.
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.

Responsibilities

Managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness.
Providing coordination of care and support services to assist the individual or family with ending their current episode of homelessness.
Ensuring coordination of care with existing providers or ensuring connection to new providers for individuals presenting with complex substance use, mental health, housing, and medical care needs.
Coordinating and monitoring community-based services and facilitating the delivery of these services for individuals residing in shelter or temporary lodging.
Coordinating care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs.
Completing data entry into established data systems which assist with program outputs and outcomes.
Assisting higher-level personnel and leadership with ongoing reports.
Providing an end-of-shift report documenting the coordination of care completed for each individual.