About The Position

The Bloomingdale’s Client Specialist maximizes sales in the assigned area, brand, or category by providing outstanding customer service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating colleagues. The role is welcoming, friendly, and customer-focused, and supports the omnichannel experience by completing other tasks when not serving customers or conducting outreach. The position involves creating an easy, seamless, and enjoyable in-store experience; building customer relationships; using technology proficiently; serving as a product knowledge expert and brand or category ambassador; selling with a confident fashion voice; and participating in merchandising and operational requirements.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Open and continuous communication skills, including keeping others informed and presenting information clearly and concisely.
  • Leadership, facilitation, and interpersonal skills, including the ability to work across functional lines and at many levels.
  • Ability to think creatively, strategically, and technically.
  • Ability to work a flexible schedule based on department and company needs.
  • Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop; use computers and other technology, including handheld equipment and cash registers; process register transactions; and frequently lift or move up to 25 pounds.

Responsibilities

  • Create an easy, seamless, and enjoyable in-store experience and build and cultivate customer relationships.
  • Use technology proficiently.
  • Serve as a product knowledge expert and ambassador for the assigned brand or category, selling with a confident fashion voice.
  • Participate in merchandising and operational requirements.
  • Complete tasks that support the omnichannel experience when not assisting customers or conducting outreach.
  • Educate other colleagues.

Benefits

  • Day-1 medical, dental, and vision benefits for eligible colleagues
  • Competitive pay
  • Paid time off
  • Flexible holiday time off and flexible scheduling
  • Instant access to earned wages with PayActiv
  • Enhanced benefits, including pet, home, and auto insurance
  • 401(k) plan options
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee discount at Bloomingdale’s and Macy’s stores
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