Client Specialist - Small Business Insurance

Marsh McLennan•Greensboro, NC

2d•Hybrid

About The Position

Marsh Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Client Service Specialist on the National Small Business Client Center Team, you’ll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectations of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up.

Requirements

High School graduate or equivalent education and/or related experience
Strong interpersonal skills, especially telephone demeanor
Independent thinking with an ambitious goal-oriented mindset
Strong team player worth ethic and willingness to help reach all goals
Demonstrate proficiency of basic computer applications, such as Microsoft Office products

Nice To Haves

Property & Casualty Insurance Experience
Property & Casualty License

Responsibilities

Partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level.
Remain knowledgeable of coverages and manage the expectations of the client (both internal and external).
Maintain rapport with clients, company underwriters, and develop/grow existing accounts.
Work collegially as a supportive member of the production team for the benefit of the clients.
Maintain open, effective communication and timely follow-up.