Client Specialist

Nexthink•Boston, MA

1d•$56,000 - $87,000•Hybrid

About The Position

Nexthink is redefining how IT teams understand and improve the daily digital experience of their employees. For organizations, the pressure is real: hybrid work, application sprawl, device performance issues, rising ticket volume, and growing expectations from employees who expect technology to “just work.” That is where Nexthink comes in. As an Account Executive, you will help IT leaders move from reactive troubleshooting to proactive experience management. You will show customers how Nexthink gives them real-time visibility, actionable insights, and automation to improve employee productivity, reduce friction, and deliver measurable business value. This is an ideal role for a seller who is ready to move beyond transactional sales and own a territory with real growth potential.

Requirements

2+ years of SaaS sales experience, ideally in inside sales, commercial sales, or a closing role.
Proven track record of pipeline generation, opportunity creation, and quota achievement.
Strong prospecting discipline and experience optimizing sales cadences.
Ability to sell business value, not just product features.
Confidence engaging IT and business stakeholders.
Excellent relationship-building and communication skills.
Strong CRM hygiene and forecasting discipline.
Comfortable using Microsoft Office and modern sales tools.
Ability to quickly learn Nexthink’s platform, the DEX category, and customer use cases.
Positive, resilient, curious, and motivated by growth.

Responsibilities

Build and grow new business across organizations with 5,000–10,000 endpoints.
Prospect, qualify, and develop a strong pipeline of target accounts.
Lead account planning focused on customer pain, business outcomes, and measurable value.
Run high-quality discovery with IT, Digital Workplace, End User Computing, Service Desk, and Operations leaders.
Coordinate internal resources across pre-sales, professional services, customer success, marketing, and partners.
Build trust with customers by becoming a credible advisor on Digital Employee Experience.
Manage both tactical opportunities and larger strategic deals within your territory.
Work with Nexthink partners to strengthen account coverage and customer impact.
Lead negotiations, pricing strategy, and contract management with a win-win mindset.
Maintain accurate quarterly and annual forecasts.
Live our values: We are one team. We are positive. We keep growing. We get things done.

Benefits

100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
Flexible Hours and unlimited vacation
15 days of holidays
11 company-paid holidays
3 extra days for volunteering
Hybrid work model that balances office and remote work
Structured onboarding to foster connections and team integration.
Free access to professional training platforms to explore your interests and enhance your skills.
Up to 16 weeks of paid leave for birthing parents/primary caregivers
6 weeks for secondary caregivers.
401(k) plan featuring up to 4% company matching contributions, vesting immediately
Bonuses for referring successful hires after three months of continuous employment.