Client Solutions Specialist

Bitkernel Technology IncAustin, TX
$55,000 - $75,000Hybrid

About The Position

We're looking for someone who likes to build, figure things out, and move fast. This is not a traditional sales role. You'll work directly with our Business Development team to create demos and experiences that help us win deals across industries like sports, content creators, media, and more. You do not need to be an expert in streaming technology, but you do need to be curious, hands-on, and quick to learn. Once you understand how things work, you'll be responsible for turning ideas into clean, tailored, and compelling demos that show clients the value of our platform. If you are the type of person who enjoys learning new tools, creatively solving problems, and seeing your work directly impact revenue, this role could be for you!

Requirements

  • Scrappy, resourceful, and able to intuitively create and deliver when information is incomplete or ambiguous.
  • Technologically savvy and a fast adopter of new tools and platforms.
  • Strong attention to detail and ability to see your work from the client's perspective.
  • Organized and able to manage multiple projects concurrently.
  • Clear communicator who can manage both internal and external stakeholders.
  • Experience and/or proven interest in media and/or streaming, sports, independent creator space, or digital platforms.
  • Bachelor’s degree in Computer Science, Engineering, or a related field from a 4-yr accredited institution globally ranked in the top 500 universities.

Nice To Haves

  • Experience with tools like Canva, Basic video editing, and/or content platforms
  • Exposure to SaaS, marketplaces, or digital products
  • Internship or early-career experience in sales, customer success, marketing or content operations.

Responsibilities

  • Build and customize client-facing demos using our OTT streaming SaaS platform
  • Upload, organize, and manage content asset library (videos, thumbnails, graphics, etc.) to create polished demo environments for potential clients.
  • Follow and improve internal "recipes" for building demos across different industries and use cases.
  • Work closely with Business Development team to enable and convert real opportunities using dynamic demos tailored to prospective clients.
  • Adapt quickly as our product, features, and use cases evolve.
  • Support client onboarding and implementation in the future.

Benefits

  • Career Development Opportunities: Access to learning resources, mentorship, and professional growth.
  • Collaborative Team Environment: Engage in team-building activities and thrive in a creative, supportive workplace.
  • Great Work Environment: Work from our modern office, with flexibility to work from home on Fridays.
  • Comprehensive Benefits: Extensive health & benefits plan, LTD & Life Insurance.
  • Global Opportunities: Join a company with international reach and potential for future travel and team-building abroad.
  • Pay Equity: We base pay on your experience, location, and internal equity to make sure everyone is compensated fairly and consistently.
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