Client Solutions Partner, Oncology, Southeast South

Labcorp • Durham, NC

22h • $70,000 - $105,000 • Remote

About The Position

Labcorp is seeking a Client Solutions Partner, Oncology to manage, retain, and grow a defined portfolio of existing key accounts in the Southeast South territory. The role focuses on maximizing utilization of the combined Labcorp Oncology and Invitae Hereditary Cancer (HerCan) testing portfolio, increasing share of wallet, and expanding adoption of integrated oncology and genetic testing solutions within existing customers. The position serves as the primary commercial owner of assigned accounts and is accountable for consistent performance, customer satisfaction, and sustained revenue growth.

The role requires strong field engagement and up to 75% travel for in-person account management, provider engagement, and implementation efforts. The ideal candidate resides in Florida, Alabama, South Carolina, or North Carolina.

The Client Solutions Partner will contribute to Labcorp Oncology’s work advancing cancer care through innovation and collaboration. The role includes supporting a team culture focused on accountability, ownership, collaboration, resilience, and execution. The position is remote.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of experience in healthcare account management, client success, or a similar client-facing role.
• At least 3 years of sales support or sales experience.
• Proven ability to retain and grow existing accounts.
• Strong communication, presentation, and stakeholder engagement skills.
• Familiarity with hereditary cancer testing and oncology care workflows.
• Demonstrated success driving upsell and utilization within complex health systems.
• Strong analytical capability to translate data into actionable insights.
• Strategic account management skills focused on retention and expansion.
• Deep understanding of oncology and hereditary cancer testing portfolios.
• Ability to influence provider behavior and drive adoption.
• Strong cross-functional collaboration skills.
• Data-driven decision-making skills.
• Executive presentation skills, presence, and business acumen.
• Ability to travel up to 75%.

Nice To Haves

• Bachelor’s degree.
• At least 3 years of relevant experience in oncology, genetics, diagnostics, or laboratory services.

Responsibilities

• Own and manage a portfolio of existing key accounts, with accountability for retention and growth.
• Identify account risks and performance gaps proactively, and address them to support account stability.
• Maintain and expand existing revenue streams through disciplined account management.
• Drive upsell of the combined Labcorp Oncology and Invitae HerCan portfolio within current accounts.
• Expand adoption of hereditary cancer testing across appropriate patient populations and providers.
• Increase utilization of oncology diagnostics by identifying unmet clinical and operational needs.
• Grow share of volume by deepening penetration across service lines, departments, and care pathways.
• Develop and execute account plans focused on maximizing oncology and hereditary cancer testing volume.
• Analyze ordering patterns, provider behavior, and utilization trends to identify expansion opportunities.
• Prioritize actions that drive measurable growth within the existing customer base.
• Serve as the primary contact for key stakeholders, including health systems, oncologists, surgeons, genetic counselors, and practice administrators.
• Build trust-based relationships across clinical and operational teams.
• Lead regular business reviews focused on performance, utilization trends, and opportunities to optimize care delivery.
• Lead implementation and expansion of oncology and hereditary cancer solutions within existing accounts.
• Ensure successful integration into clinical workflows to support sustained utilization.
• Partner cross-functionally to resolve issues and improve account performance.
• Drive increased and appropriate testing utilization aligned with clinical guidelines and patient populations.
• Position the combined oncology and HerCan portfolio as a comprehensive patient-care solution.
• Reinforce portfolio value through provider education, data insights, and workflow alignment.
• Partner with Specialty Development Executives (SDEs) on expansion opportunities within existing systems.
• Sustain growth initiated by SDE activity through ongoing account ownership and utilization efforts.
• Coordinate engagement across roles to ensure clarity and consistency in account strategy.
• Collaborate with the National Accounts team to align with enterprise strategies and support system-wide initiatives.
• Execute locally to drive pull-through of broader health system priorities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan
• Bonus and/or commissions under the applicable variable compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED