About The Position

The Client Solutions Internship Program introduces interns to FactSet’s solutions, clients, industry, and teams across its client-facing and sales organization. Interns begin with comprehensive training and then take part in a program that encourages new ideas and creative thinking to add value for clients. The program offers opportunities to contribute to a billion-dollar organization and help develop solutions for financial professionals.

Requirements

  • Strong interest in finance and/or financial technology, a client-centric mindset, and a desire to collaborate across teams.
  • Experience or interest in working in a client-facing support role.
  • Exceptional verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to build relationships and work on teams.
  • Demonstrated ability to learn and use new technology.
  • Strong knowledge of Microsoft Office, including Excel skills.
  • Must be a junior in good academic standing with a GPA of 3.3 or above.
  • For U.S. locations, must be legally authorized to work in the United States without employer sponsorship now or at any time in the future.

Responsibilities

  • Participate in account shadowing to learn about client-facing teams, client types, and FactSet’s service model.
  • Assist account teams with day-to-day client projects, new-user training, and strategic initiatives.
  • Observe Global Sales and Client Solutions professionals providing phone and on-site consultation services.
  • Learn about FactSet’s client base through learning activities, mock demonstrations, and client interactions.
  • Complete large-scale independent projects and present findings to the senior management team at the end of the program.

Benefits

  • Intensive training combining classroom sessions and hands-on assignments.
  • Mentorship program with a Global Sales and Client Solutions team member.
  • Opportunities to meet executive and senior management team members through speaker series and regional events.
  • Student Ambassador Program.
  • Volunteerism, intramural sports, and team-building events.
  • Business resource groups designed to cultivate an inclusive environment.
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