Client Solutions Associate/Purchasing Agent

Blower Dempsay Corporation DBA Pak West, Pacific Western Container (PWC), Pacific Flexible Solutions (Pac Flex), Pacific Conveyor Systems, Nexis, Diamond Marketing Group • Santa Ana, CA

1d • $22 - $29 • Onsite

About The Position

Pak West, a division of Blower Dempsay Corporation, is a family-owned business in Santa Ana, CA, specializing in innovative packaging solutions. They are experts in concept development, planning, design, engineering, printing, manufacturing, consumer trends analysis, and project management. The company offers competitive benefits and the opportunity to work with a talented team. They are currently seeking a Client Solutions Associate/Purchasing Agent.

Requirements

• Strong verbal and written communication skills with a professional, customer-focused approach.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Strong interpersonal skills.
• Comfortable working in a fast-paced, dynamic, and evolving environment.
• Flexibility to move between Customer Solutions and Purchasing responsibilities as urgency requires.
• Ability to work full-time in an in-office setting.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Process customer sales orders via phone and email from entry through delivery.
• Respond to customer and Sales Representative inquiries regarding orders, pricing, and order status.
• Assist Sales Professionals with daily duties and special projects, including preparing quotations, maintaining pricing, margin accuracy, and coordinating samples or artwork.
• Act as a liaison between customers, Sales Representatives, and internal teams to ensure clear and timely communication.
• Maintain reports for Sales Representatives and customers.
• Provide backup coverage for team members to ensure continuity in the sales process.
• Enter and manage purchase orders for inventory and applicable agreements.
• Obtain purchasing quotes and coordinate order placement with vendors.
• Track purchase orders through delivery, receiving, and preparation for billing.
• Monitor and follow up on ETAs, delays, backorders, stock levels, costs, and margins.
• Coordinate closely with vendors, warehouse, and Accounting teams on purchasing activity.
• Transition between customer service and purchasing functions based on business priorities.
• Support multiple Sales Representatives and projects simultaneously.
• Perform other related duties as assigned to support sales growth and operational efficiency.

Benefits

• Competitive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED