Client Services Tech 1

Pace® Analytical Services • Westborough, MA

2d • Onsite

About The Position

Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. At Pace®, we’re committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. If you’re curious, driven and inspired by the idea of doing important work with real-world impact, there’s no better place to build your career. Join us as a Client Services Technician, where you’ll put your love of science to work as part of our environmental testing lab. You’ll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace®.

Requirements

• High school diploma or equivalent required.
• No prior experience required.
• Proficiency in Microsoft Outlook and basic computer skills.
• Strong attention to detail and accuracy.
• Ability to handle glassware and other materials carefully.
• Ability to work efficiently both independently and as part of a team.
• Ability to stand for long periods of time.

Nice To Haves

• Experience with Microsoft Outlook is a plus.
• Familiarity with inventory management and order processing systems is advantageous.
• Excellent organizational and time-management skills.

Responsibilities

• Accurately select glassware from inventory based on customer orders and attach appropriate labels.
• Use the Laboratory Information Management System (LIMS) to maintain detailed records of all orders and ensure accuracy in order preparation and packing.
• Prepare and pack orders efficiently for delivery, ensuring all items are securely packaged.
• Verify the accuracy of orders and ensure they meet the required specifications before dispatching.
• Maintain a clean, organized, and safe work environment, adhering to safety regulations and company policies.

Benefits

• Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement
• Opportunities to build a rewarding career
• An inclusive culture that stands for integrity, innovation and growth
• Competitive salaries
• Life, disability and voluntary benefits
• Paid time off for holiday, sick and vacation days
• HSA
• Wellness program
• Flexible spending accounts
• Employee Assistance program
• Parental leave
• Optional legal coverage and ID theft

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED