Client Services Tech 1

Pace® Analytical ServicesSheridan, WY
Onsite

About The Position

This is a full-time, onsite, Client Services Tech 1 position located in Sheridan, WY, Monday through Friday, 8:00 a.m. - 5:00 p.m. Compensation: $15.00 - $16.00 per hour. The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer. At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you. Join us as a Client Services Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on this role and continue building an exciting laboratory sciences career at Pace®.

Requirements

  • High school diploma or equivalent
  • Excellent customer service skills
  • Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®)
  • Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

Nice To Haves

  • Previous customer service, shipping, or warehouse experience
  • Experience in a laboratory or environmental testing setting is preferred but not required.

Responsibilities

  • Receiving shipments of samples
  • Unpacking the sample coolers
  • Verifying the samples against the customer’s paperwork
  • Logging the sample into our system

Benefits

  • Competitive salaries
  • Medical
  • Dental
  • Vision
  • 401K retirement savings plan (100% vested immediately in the employer match)
  • Life
  • Disability
  • Voluntary benefits
  • Paid time off for holiday, sick and vacation days
  • HSA
  • Wellness program
  • Flexible spending accounts
  • Tuition reimbursement
  • Employee Assistance program
  • Parental leave
  • Optional legal coverage
  • ID theft
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