26-10295 Part Time Client Services Specialist -QCSRR/Access

CMHA•Lansing, MI

6d•Onsite

About The Position

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply. Under the general supervision of the Access Center Coordinator, this role completes initial brief clinical phone screenings for consumers according to well-defined policies and procedures and uses verbal crisis intervention techniques and procedures when appropriate. The specialist provides referral and informational services to potential consumers and their families and to community agencies. This position is responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.

Requirements

Possession of a Bachelor’s Degree in Social Work, Psychology, or related field required.
A minimum of one (1) year of professional experience in one or more of the following areas: adults with serious mental illness, youth with severe emotional disturbance, individuals with an intellectual/developmental disability, or individuals with substance use disorders.
Ability to communicate effectively both in writing and verbally is required.
Access to reliable means of transportation for job related use required.
Must have sufficient home internet connection.

Nice To Haves

On a case-by-case basis, may assess and consider an applicant with two years of paraprofessional work experience with the assigned population.

Responsibilities

Completes initial brief clinical phone screenings for consumers according to well-defined policies and procedures.
Uses verbal crisis intervention techniques and procedures when appropriate.
Provides referral and informational services to potential consumers and their families and to community agencies.
Carries out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.