Client Services Representative
About The Position
Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Multiple Locations / 7:00am-6:00pm Summary of Primary Function/General Purpose of Position The Lab Phlebotomist performs phlebotomy and other specimen collection. They use Lab Information System (LIS) and Hospital Information System (HIS) to conduct functions related to phlebotomy, order entry, result look-up and report generation and specimen receiving and preparation. They answer phones and forward appropriate problems to proper area. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Requirements
- High School/GED (required)
- Active Listening
- Ability to discern the thinking of others
- Service Orientation
- Verbal and Written Communication
- Problem Solving
- Customer Service
- Organization
- Time Management
- Coordination
- Basic computer skills
- Data entry
- Compassion
- Specimen Collection
- Draws blood
- Sample analysis
- Phlebotomy
- Collection Software
Nice To Haves
- Phlebotomy Certification (preferred)
- 1 year phlebotomy experience (preferred)
- Basic phlebotomy training (preferred)
Responsibilities
- Performs specimen collection procedures (nasal, oropharyngeal, venipuncture, etc.)
- Enters orders
- Performs accessioning, centrifuging, and aliquoting
- Generates reports
- Provides basic customer service
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, and short- and long-term disability
- Tuition assistance, professional development and continuing education support
- Benefits may vary based on the market and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
