Client Services Representative I - PRN
About The Position
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. In this role, you will provide patients, clients, and the laboratory team with exceptional service right over the phone! Work in a call center environment. Process billing claims, analyze accounts, and help callers understand their charges. Champion safety, compliance, and quality control.
Requirements
- High School Diploma or equivalent
- 1 year of experience working in a call center or in the laboratory
- Exceptional communication skills
- Top notch typing proficiency (at least 35wpm), including 10-key
- Ability to thrive in a fast-paced environment
- Must reside within 25 miles of laboratory located at 760 Westchester Ave, Rye Brook, NY 10573.
Nice To Haves
- Associate’s Degree or Medical Assistant training
- 2+ years of laboratory training or experience in specimen collection and processing
- Data entry experience in a production environment
Responsibilities
- Provide patients, clients, and the laboratory team with exceptional service right over the phone!
- Work in a call center environment.
- Process billing claims, analyze accounts, and help callers understand their charges.
- Champion safety, compliance, and quality control.
Benefits
- Appreciation for your work
- A feeling of satisfaction that you’ve helped people
- Opportunity to grow in your profession
- Free lab services for you and your dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement, with a 401(k) plus a company match
- A sense of belonging – we’re a community!
Stand Out From the Crowd
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
