Client Services Project Manager

IQVIA • Durham, NC

1d

About The Position

Manage the operational aspects of projects and programs. Will ensure that all project work is completed in accordance with SOPs, policies and practices. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is committed to integrity in the hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

Requirements

• Bachelor's Degree
• 3 years of related experience
• Interactive Response Technology (IRT)
• Equivalent combination of education, training and experience
• Strong communication and interpersonal skills
• Good problem solving skills
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics
• Good teamwork skills
• Excellent customer service skills
• Good judgment
• Ability to work with minimal direction
• Strong software and computer skills, including MS Office applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

Responsibilities

• Create, track and report on project timelines
• Produce and distribute status, tracking and financial reports for internal and external team members and senior management.
• Responsibility for financial reporting on the project including tracking deliverables and invoicing
• Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organization.
• Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.
• Lead problem solving and resolution efforts.
• Manage project budgets and approval of invoices.
• Produce and distribute reports and presentation materials.
• Provide input into project proposals and RFPs
• Partner with other Project Managers to develop and implement process improvements
• Prepare and present project information at internal and external meetings.
• Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.

Benefits

• The potential base pay range for this role, when annualized, is $57,000.00 - $142,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees