Client Services Project Manager III

Thermo Fisher Scientific•Allentown, PA
•Onsite

About The Position

As part of Thermo Fisher Scientific, the Client Services Project Manager III contributes to the company’s mission of helping customers make the world healthier, cleaner and safer. The role independently manages a portfolio of moderate to strategic client projects, leading end-to-end delivery of technical and service aspects and developing effective solutions for optimal outcomes. The Project Manager serves as a key liaison between customers and internal stakeholders, supporting consistent project execution from initial discussions through completion. The position also offers opportunities to shape client strategy, improve processes, and support team members.

Requirements

  • Advanced degree plus 3 years of experience, or a bachelor's degree plus 5 years of experience in project management or client-facing roles.
  • Strong proficiency in project management methodologies, tools, and best practices.
  • Advanced skills in budget management, forecasting, and financial tracking.
  • Demonstrated ability to independently manage complex, multi-stakeholder projects.
  • Excellent communication and presentation skills, with the ability to work effectively at all levels.
  • Strong problem-solving abilities and a record of implementing effective solutions.
  • Proficiency in relevant systems, including Salesforce, ERP, MS Office Suite, and project management tools.
  • Experience with GMP/GxP regulations and quality management systems.
  • Proven ability to build and maintain strategic client relationships.
  • Exceptional organizational and time management capabilities.
  • Ability to support and guide team members and provide project leadership.
  • Ability to work effectively in a collaborative matrix organization.
  • May require up to 25% travel.

Nice To Haves

  • Preferred fields of study include Life Sciences, Engineering, or a health-related field.
  • Project Management Professional (PMP) certification or equivalent preferred.
  • Expertise in the clinical trials, pharmaceutical, or biotech industry preferred.
  • Foreign language skills are beneficial.

Responsibilities

  • Independently manage a portfolio of moderate to strategic client projects.
  • Lead end-to-end delivery of project technical and service aspects.
  • Develop effective solutions to achieve optimal project outcomes.
  • Serve as the key liaison between customers and internal stakeholders.
  • Ensure consistent project execution from initial discussions through completion.
  • Shape client strategy and improve processes.
  • Support and guide team members and provide project leadership.
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