Client Services Manager

BAYADA Home Health Care • Rock Hill, SC

3h • Onsite

About The Position

BAYADA Home Health Care has an immediate opening for a Client Services Manager in RockHill, SC. This position offers an exciting career opportunity in a growing industry. BAYADA believes that clients and their families deserve home health care delivered with compassion, excellence, and reliability. The successful candidate will apply their energy and skills in a dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to clients. BAYADA is celebrating 50 years of compassion, excellence, and reliability and is an accredited, regulated, certified, and licensed home health care provider, complying with all state/local mandates.

Requirements

• Bachelor degree is required
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skill

Nice To Haves

• Comparable experience staffing/scheduling at a home care agency preferred
• Prior supervisory experience a plus

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Benefits

• Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Impactful Work- Make a meaningful impact in the Wilmington Community
• Weekly Pay- Consistent weekly paychecks to keep your finances on track.
• Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
• Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
• Career Growth- Advancement opportunities to help you grow in your career.
• Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees