Client Services Manager

BAYADA Home Health Care • Providence, RI

5h • Onsite

About The Position

BAYADA Home Health Care is seeking a Client Services Manager to join their Providence, RI Medicare certified Home Health Visits Office. This role offers an exciting career opportunity in a growing industry. BAYADA believes that clients and their families deserve home health care delivered with compassion, excellence, and reliability. The ideal candidate will apply their energy and skills in a dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to clients. BAYADA is celebrating 50 years of compassion, excellence, and reliability.

Requirements

• Associates degree at minimum
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Nice To Haves

• Bachelor degree is preferred
• Prior knowledge of/experience with Medicare and OASIS a plus
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Partner with Clinical Managers to provide supervision and support to field employees

Benefits

• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• Paid holidays
• Vacation and sick leave
• Vision health plan
• Dental health plan
• Medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees