Client Services Manager, Home Care

BAYADA Home Health Care • Plymouth, MA

8d • Onsite

About The Position

BAYADA Home Health Care is currently seeking a Client Services Manager in our Assistive Home Care office in Plymouth, MA. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Requirements

• Strong interpersonal skills and people management required
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Nice To Haves

• Bachelor degree is preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Benefits

• Paid holidays
• vacation and sick leave
• vision
• dental and medical health plans
• employer paid life insurance
• 401k with company match
• direct deposit
• employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level