Client Services Manager, Home Care

BAYADA Home Health Care•New York, NY

12h•$60,000 - $66,000•Onsite

About The Position

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our New York City Skilled Nursing office. If you are looking for an exciting career opportunity in a growing industry, this could be the position for you. At BAYADA, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a motivated professional who is eager to apply their energy and skills in a dynamic, entrepreneurial environment while becoming an integral part of a caring, professional team dedicated to delivering the highest quality care.

Requirements

Prior medical office or home care experience preferred
Prior supervisory experience preferred
A demonstrated record of taking on increased responsibility and achieving goals
A strong desire to grow and advance beyond the current role
Strong computer skills, including experience with electronic medical records
Excellent communication and interpersonal skills
A bachelor’s degree preferred
Bilingual skills preferred, but not required

Responsibilities

Provide superior customer service and support high-quality home care services
Manage the coordination of client services and address emergent scheduling needs
Oversee and grow your Client Services Manager caseload proactively
Build lasting relationships with clients, referral sources, payors, and community organizations
Develop strong, collaborative relationships with your office team
Maintain effective fiscal management of your caseload by monitoring performance metrics
Partner with Clinical Managers to support and help supervise field employees