Client Services Manager (Agency Relationships)

Tatari•Los Angeles, CA

4d•Hybrid

About The Position

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Chime, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV. Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine , Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo. As a Client Services Manager, you’ll be the trusted advisor to a portfolio of agencies and their clients. You’ll drive account growth through data-driven insights, cross-functional collaboration with internal teams, and strategic counsel on TV buying and optimization. This is a fast paced environment and requires a way of working that is agile and flexible.

Requirements

Bachelor's degree (Marketing, Economics, Statistics, or Business Administration preferred)
2+ years in post-sales account management or client success
Strong grasp of linear and streaming TV landscape
Exceptional data storytelling and presentation skills—ability to translate technical concepts for non-technical audiences
Detail-oriented, well-organized, and meeting-prepared
Comfort bridging conversations across engineering and marketing teams
AI forward – you embrace AI for process and productivity

Nice To Haves

understanding of digital marketing (i.e. SEM, FB)
experience with programmatic buying
advanced Excel and data visualization skills

Responsibilities

Serve as primary contact and strategic advisor to agency + client partners
Partner weekly with Media Buying to scale TV campaigns and troubleshoot performance issues
Master Tatari's platform and leverage internal experts (Engineering, Data Science, etc.) to prioritize and solve client problems
Synthesize campaign performance data into clear, actionable optimization recommendations
Present weekly performance reviews and strategic narratives that drive client expansion
Build and maintain relationships with key agency stakeholders (up to 10% travel)