Client Services Manager - CDS Rolling Meadows

Clearbrook•Rolling Meadows, IL

6d•$52,330 - $54,330•Onsite

About The Position

Clearbrook, an agency dedicated to enriching lives and embracing potential for individuals with intellectual and developmental disabilities, is seeking a professional to join its Community Day Services. Our CDS programs provide a structured, engaging daytime environment where individuals can build life skills and connect with their community. In this role, you will collaborate with an interdisciplinary team to provide holistic support, coordinate and execute programming for an assigned caseload, and manage daily operations at your assigned site. You will report directly to the Coordinator.

Requirements

18+ years old with a valid driver’s license and U.S. work authorization.
Ability to perform a two-person lift.
Ability to pass standard pre-employment clearances, including an Illinois background check, physical, drug test, and TB test.
Willingness to complete Clearbrook’s DSP training and earn QIDP certification within 120 days of hire.
Bachelor's Degree in Human Services or related field with at least 1 year of related experience.

Nice To Haves

2 years of supervisory experience.

Responsibilities

Participate in developing individual program plans, develop appropriate curriculum, address day-to-day client issues, and coordinate interdisciplinary teams (IDTs) and intake/discharge staffings.
Conduct team meetings, ensure safety standards are utilized at all times, and maintain necessary records and reports (attendance, payroll, incident reports, etc.).
Hire, orient, train, supervise, and evaluate direct support professionals.
Implement the PHI coaching approach and complete staff performance reviews.
Maintain strict client confidentiality and complete mandatory annual training.