Remote Client Services Leader | No Experience Required

Globe Life AIL - Lisa Russel•Salt Lake City, UT
•Remote

About The Position

AO has successfully transitioned to a fully virtual environment, creating opportunities for individuals to build meaningful, rewarding careers without sacrificing flexibility or work-life balance. We are currently seeking motivated, service-driven individuals to support both existing and prospective clients in a fully remote setting. This role is ideal for individuals who enjoy helping others, building relationships, and developing professionally within a supportive, growth-focused environment. Whether you’re looking for stability, flexibility, or a fresh start in a remote career, AO provides the training, mentorship, and tools needed to help you succeed long term. As part of our remote team, you’ll engage with clients through virtual communication, provide professional support, and help deliver exceptional customer experiences—all while building valuable communication, leadership, and professional skills.

Requirements

  • Strong communication, active listening, and problem-solving skills
  • Ability to learn quickly and adapt in a fast-paced environment
  • Comfort working independently while collaborating remotely
  • Reliability, self-motivation, and strong work ethic
  • Positive attitude, coachability, and willingness to grow
  • Professionalism and commitment to delivering exceptional customer service
  • Be at least 18 years of age and legally eligible to work in the United States
  • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
  • Complete required training and participate in virtual meetings
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

  • No prior industry experience is required.
  • No prior insurance experience is required.

Responsibilities

  • Communicate with clients through phone and Zoom consultations
  • Provide professional customer support and benefit guidance
  • Build and maintain strong long-term client relationships
  • Respond to inquiries and assist with enrollment and support processes
  • Participate in ongoing training and development sessions
  • Collaborate within a supportive and growth-focused remote team environment

Benefits

  • Company-sponsored life insurance coverage
  • Health insurance reimbursement program
  • Leadership and professional development opportunities
  • Weekly Pay + Growth Opportunities
  • Ongoing Training & Mentorship
  • Advanced Tools & Technology
  • Long-Term Career Growth
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