Client Services Host

NorthglennNorthglenn, CO
Onsite

About The Position

Floyd's 99 Barbershop is seeking a cheerful, outgoing, and supportive full-time Client Services Host for their Northglenn, CO location. This role is crucial for ensuring smooth and seamless workdays, efficiently serving customers, and maintaining a positive environment. The Client Services Host will handle client interactions, promote services, and contribute to the overall upkeep of the retail space. Floyd's 99 Barbershop is a national leader in modern grooming, known for its expert services, strong culture, and top-tier talent.

Requirements

  • 2+ years of customer service experience in the retail, hospitality, or beauty industries
  • Experience working in a fast-paced environment
  • Fantastic collaboration skills
  • Ability to communicate over the phone and in person
  • Commitment to helping others and working with a team
  • Organizational skills, attention to detail, and time management abilities
  • Ability to maintain confidentiality
  • Ability to work a flexible schedule, including nights and weekends

Responsibilities

  • Answer phone calls
  • Schedule treatments
  • Respond to client questions
  • Promote services and upsell treatments or products
  • Provide cost estimates and wait times for services
  • Perform general cleaning to maintain the retail space

Benefits

  • Competitive wage of $16.00/hour
  • Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
  • Ongoing opportunity for growth
  • Health benefits for full-time employees, including medical, dental, and vision
  • Fun and relaxed environment
  • Nationwide locations, making it easy to relocate
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