Client Services Data Ops Associate
RapidRatings•Quincy, MA
•Hybrid
About The Position
The Client Services Data Operations Associate will be responsible for the maintenance and integrity of internal databases, supporting RapidRatings’ clients in their programs, as well as developing subject matter expertise in third party platforms. This role will report to the Senior Manager, Client Services.
Requirements
- Excel proficiency required
- Interest in understanding platform function and setup
- Strong written and verbal communication
Nice To Haves
- Experience working with large data sets a plus
Responsibilities
- Ensuring the integrity of our database of private companies and contacts is critical to our overall program success. The Client Services, Data Operations Associate is an expert in maintaining, updating, and reconciling information across all internal systems.
- Work with our team to manage and execute import requests from across our client base. Allocate time to ensure timely responses and successful outcomes for our clients.
- Understand the nuances of how our services fit within various client programs. Support the success of our clients’ programs through providing best practices and strategic guidance to a wide range of stakeholders.
- Utilize Outlook, Churnzero, The FHR Exchange, Salesforce and other resources to support internal and external workflows
Benefits
- bonus
- flexible work environment
- self-managed PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
