Client Services Coordinator

O'Hagan Meyer•Chicago, IL

2h•$43,680 - $52,000•Onsite

About The Position

O’Hagan Meyer seeks a full-time Client Services Coordinator (CSC) to support a fast‑paced law office. The ideal candidate is outgoing, personable, and resourceful. As the first point of contact for clients, visitors, and vendors, the CSC delivers a welcoming, professional, and efficient experience while ensuring smooth day-to-day operations of reception and client-facing areas while supporting core office services.

Requirements

1–3 years of experience in reception, hospitality, or administrative support (law firm or professional services preferred)
Strong interpersonal and communication skills
Excellent organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office (Outlook, Word, Excel)

Responsibilities

Greet clients and visitors with professionalism; manage check-in and notify attorneys/staff
Answer and route incoming calls; take accurate messages
Maintain reception area, conference rooms, and client-facing spaces to firm standards
Coordinate conference room scheduling, including setup, catering, and technology needs
Provide hospitality services (beverages, catering coordination, special requests)
Manage incoming/outgoing mail, courier services, and deliveries
Maintain office and kitchen supplies; monitor inventory and restock as needed
Support setup and cleanliness of shared spaces (conference rooms, copy areas, break rooms)
Assist with vendor coordination and building maintenance requests
Coordinate Wednesday luncheons, birthday dessert celebrations, and other in-office initiatives
Provide light administrative support (scanning, filing, document handling)
Assist with scheduling shared resources and maintaining conference room calendars
Assist with office weekly inventories and supply orders
Support onboarding logistics (workspace setup, supplies, coordination)
Other projects and duties as assigned
Maintain confidentiality in all client and firm matters
Uphold a high level of professionalism in communication and appearance
Identify opportunities to improve client experience and office efficiency