Client Services Coordinator

Gauvreau & Associates • Peterborough, ON

2d • Onsite

About The Position

The Client Services Coordinator is a key member of our front‑line team and plays an essential role in creating a positive, professional, and welcoming experience for every client. This position supports both our clients and internal team through exceptional communication, organization, and service delivery. At Gauvreau Accounting Tax Law Advisory, we exist to help entrepreneurs build the business, and the life, of their dreams. As a purpose-driven firm generating $25M in annual revenue with a team of 200 professionals, we combine deep expertise in accounting, tax, law, and advisory with an unwavering commitment to empowering business owners. Our culture is built on excellence, accountability, collaboration, and growth. We believe in supporting our people to reach their full potential, just as we support our clients in achieving theirs. Joining our team means being part of an innovative, fast-paced environment where your work has a direct impact on the success of entrepreneurs across Canada.

Requirements

• Minimum 3 years of experience in an administrative and/or client service role.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.
• Excellent time management and organizational skills.
• Strong problem‑solving abilities and resourcefulness.
• High attention to detail and commitment to delivering quality work.
• Self‑motivated with a proactive approach to supporting clients and colleagues.
• Experience with Outlook calendar management

Nice To Haves

• Familiarity with Zoom or Calendly is an asset.

Responsibilities

• Serve as a positive and professional first point of contact for the firm.
• Answer incoming client calls and direct inquiries to the appropriate team members.
• Support department managers with client outreach and the collection of required client information.
• Assist partners and managers with scheduling virtual and in‑person meetings.
• Welcome clients to the office and ensure they receive timely, supportive assistance.
• Collaborate with client services colleagues on general office support tasks.
• Perform filing, sorting, scanning, and copying of client documents.
• Complete ad hoc administrative projects as assigned.

Benefits

• This position offers a starting salary range of $46,000 to $55,000 per year. Final compensation will be determined based on the successful candidate’s education, relevant experience, and skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed