Client Services Coordinator, PT

Spectrum Health Care•Mississauga, ON

67d•CA$19 - CA$20•Onsite

About The Position

We are hiring Part Time Client Services Coordinators to work at our Mississauga office for days, evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This role is 100% on site in our Mississauga office. Mandatory two weekdays (days or evening) Weekends – availability between 8am - 4pm or 4pm - 12am. Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals. If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today!

Requirements

Medical Office Admin Diploma or equivalent
Minimum of 2 years experience working in an office setting
Must be able to work weekends
Ability to handle a high volume of calls while delivering exceptional customer service
Proficient in Word, Outlook and ability to learn proprietary software

Nice To Haves

healthcare industry experience an asset
Additional language skills considered an asset

Responsibilities

Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
Liaises with clients, staff, and community partners
Acts as a problem solver for clients and responds to inquiries from LHIN and employees
Reports client and staff concerns to Home Support Supervisor
Liaises with the funder representatives regarding client care
Collects and enters all pertinent client data into computer system
Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program