Client Services Associate- Johnson County
Horizons, A Family Service Alliance•Coralville, IA
•$16 - $18•Onsite
About The Position
Client Services Associate – Meals on Wheels (Johnson County) Horizons | Coralville, IA | Full-Time | Mon–Fri, 7:30 AM–3:30 PM Are you a self-starter and people-person who wants to make a real difference in the lives of older adults in your community? Horizons is looking for a compassionate and organized Client Services Associate to support our Meals on Wheels program in Johnson County.
Requirements
- At least 1 year of customer service experience
- Ability to work independently
- Strong computer skills (Word, Excel, email, databases)
- Valid Iowa driver's license, reliable transportation, and clean driving record
- Ability to lift up to 20 lbs
- Ability to pass a background check
- Must complete a criminal history and child and dependent adult abuse background check
Responsibilities
- Handle incoming calls
- Complete client intakes (Older American Act, Medicaid, and Private Pay)
- Assess eligibility
- Manage database records
- Help coordinate volunteer meal route coverage
- Pitch in as a backup meal delivery driver when needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
