Client Services Associate (Copy and Print)

SPS-North America•White Plains, NY

3d•Onsite

About The Position

Support the Work Behind the Workplace We’re seeking a detail-oriented and service-driven Client Services Associate (Copy & Print) to support daily print, reprographics, mailroom, and workplace operations in a fast-paced professional environment. In this role, you’ll help ensure business-critical documents, mail services, and office support functions are completed accurately, efficiently, and on time. From managing high-volume print requests to maintaining equipment and supporting workplace operations, your work plays an essential role in keeping day-to-day business running smoothly. This is an excellent opportunity for someone who thrives in a hands-on operational role, enjoys multitasking, and takes pride in delivering reliable service and support. Why This Role Matters This role supports the operational backbone of the workplace. Your ability to manage time-sensitive requests, maintain equipment readiness, and provide responsive service helps teams stay productive and ensures daily operations run efficiently.

Requirements

High School Diploma or equivalent required
Ability to learn computer-based systems and print management platforms
Strong time management and problem-solving abilities
Professional demeanor and adherence to workplace policies and procedures

Nice To Haves

1+ year of related office, print, mailroom, or operational support experience preferred
Strong communication and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Strong organizational skills and attention to detail
Ability to work independently and take initiative
Familiarity with Microsoft Office Suite and office technology
Working knowledge of print, copy, scanning, or shipping operations preferred

Responsibilities

Process high-volume copying, printing, scanning, and digital imaging requests
Complete finishing services including binding, cutting, padding, and lamination
Ensure quality, accuracy, and timely completion of all print projects
Operate and maintain reprographics and multifunction devices
Perform routine maintenance including paper replenishment, toner replacement, and troubleshooting minor equipment issues
Monitor supply inventory and coordinate replenishment as needed
Assist with inbound/outbound mail, package distribution, and shipping support as needed
Maintain tracking records and respond to delivery or shipping inquiries
Support general office operations including meeting room setup, pantry organization, and light facilities support
Deliver professional, responsive service across all forms of communication
Build positive working relationships with employees and internal teams
Assist with workflow improvements, cross-training, and operational support during peak periods or downtime