Client Services Associate Project Manager

EpiqKansas City, MO
Remote

About The Position

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale. Epiq is hiring an Associate Project Manager to support the delivery of settlement and claims administration matters. This role focuses on day‑to‑day execution, coordination, and client service in a deadline‑driven, regulated environment. You’ll work closely with Project Managers, internal teams, and client stakeholders to keep matters organized, accurate, and moving forward. This role is designed for someone who wants to build strong execution fundamentals and grow into a full Project Manager role over time.

Requirements

  • Bachelor’s degree or equivalent experience
  • 2–4 years of experience in project coordination, client services, operations, or professional services
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks in a structured, deadline‑driven environment
  • Clear, professional written and verbal communication skills
  • Must be authorized to work in the United States for any employer.

Nice To Haves

  • Experience in legal services, financial services, claims administration, or other regulated environments
  • Comfort working with data, spreadsheets, and reports (Excel experience a plus)

Responsibilities

  • Support Senior Project Managers on active settlement and claims administration matters
  • Coordinate daily project tasks and track progress against court‑driven deadlines
  • Translate client and court requirements into clear operational work requests
  • Assist with client communications, status updates, and routine inquiries
  • Review, prepare, and manage client data for intake, reporting, and deliverables
  • Perform quality checks to ensure accuracy and completeness
  • Maintain project documentation, trackers, and status reports
  • Proactively escalate risks or issues and support resolution
  • Contribute to process improvements and cross‑team collaboration

Benefits

  • Enterprise-wide learning and mobility
  • Flexibility that’s recognized externally
  • Annual bonus eligibility
  • Click here to learn about Epiq's Benefits.
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