Client Services Assistant
About The Position
The Student Health and Wellness Center (SHWC) is a primary care medical clinic for USF Students. Physicians, nurse practitioners, physician assistants, and nurses provide medical evaluation and care by appointment. Specialty services include sexual health & gynecology, dermatology, sports medicine, travel medicine, psychiatry, and antigen clinic. Lab services are available on site, as well as aiding students with immunization, insurance compliance, and administering the student health insurance plan. The Client Services Assistant (CSA) ensures access to Student Health services at all 4 locations for USF's student populations via the phone, online or in-person. The CSAs are part of the SHWC Patient Services Team and are assigned as needed to work the Call Center or Front Desk on multiple floors/locations. Therefore, this position serves as a vital link in the communication chain between the patient and caregiver and access to the services provided at all locations. This position requires full-time availability and is scheduled for 40 hours per week.
Requirements
- Punctuality
- Reliability
- Attention to detail
- Ability to multi-task
- Strong customer service skills
Benefits
- medical, dental and life insurance plans
- retirement plan options
- employee and dependent tuition programs
- generous leave
- hundreds of employee perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
