Client Services Administrator

Great Plains Analytical Services Inc • Baltimore, MD

4h • Hybrid

About The Position

GAS, Inc. is a recognized leader in environmental services, specializing in Emissions Source Testing. With over 25 years of industry experience, we provide reliable environmental compliance solutions, including State and Federal Emissions Testing, Portable Emissions Analysis, Leak Detection and Repair, and laboratory services. Our team is committed to quality, precision, and setting the standard for excellence in environmental compliance. We are seeking a detail-oriented, organized, and motivated Client Services Administrator to join our Client Services Department. This role is designed to provide critical administrative and operational support to our Client Representatives while helping ensure client needs, compliance documents, and internal workflows are handled accurately and on time. This is an excellent opportunity for someone who enjoys structure, accuracy, teamwork, and problem-solving in a fast-paced environment. The position will serve as an entry-level role within the Client Services Department, with the opportunity to grow into a Client Representative position over time as knowledge, experience, and skill level develop. The Client Services Administrator will support the department by helping manage routine compliance, document preparation, tracking, and administrative tasks. This position will play an important role in improving consistency, organization, and efficiency across the Client Services team. These responsibilities are essential to supporting our clients, maintaining compliance deadlines, and helping Client Representatives focus on higher-level client management responsibilities.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work efficiently and effectively under pressure.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving and prioritizing skills.
• Self-motivated, energetic, and eager to learn.
• Ability to work independently while also collaborating with a team.
• Positive attitude with honesty and integrity.
• Ability to manage time wisely and meet deadlines.
• Proficiency in Microsoft Word, Excel, and Adobe.
• Working knowledge of computers and the ability to use company software applications.

Nice To Haves

• Experience in customer service, client relations, administrative support, or a similar role is a plus.

Responsibilities

• Assist with tracking deadlines, document status, and required follow-up items through structured spreadsheets or workflow tools.
• Help prepare, review, and submit documents to state and federal agencies within required deadlines.
• Assist with state-specific forms, client portal uploads, regulatory portal uploads, weekly report check-ins, and document management functions as assigned.
• Support routine operational audits and compliance-related reviews.
• Collaborate with Client Representatives and internal teams to ensure smooth and effective delivery of services to clients.
• Work efficiently in a fast-paced environment while managing multiple priorities, deadlines, and department needs.
• Provide administrative support to the Client Services Department as additional needs are identified.

Benefits

• Medical coverage: 100% employer-paid for employees, with options to add family members at additional cost.Potential cash payout option available if opt out of medical.
• Vision and dental coverage available.
• 401(k) with up to a 6% company match.
• Employer-paid Air Vac household membership.
• PTO and sick days.
• Employer-paid basic group life insurance for employees, plus basic coverage for spouse and children.
• Employer-paid short-term and long-term disability for employees.
• Company computer and equipment provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed