Client Services Administrator

Globe Life • Pine Bluff, AR

13h • Remote

About The Position

AO Globe Life is seeking an experienced Client Services Administrator to support individuals and families through the enrollment and ongoing service process. This fully remote role is ideal for professionals with a background in client services, account coordination, financial services, or benefits administration who are ready to contribute at a higher level within a growth-focused organization. As a Client Services Administrator, you will serve as a primary point of contact for clients who have requested information about supplemental benefit programs. You will conduct scheduled virtual consultations, ensure accurate completion of enrollment documentation, and provide ongoing account support with professionalism and attention to detail.

Requirements

• Experience in client services, account management, financial services, or administrative support
• Strong communication and presentation skills
• High attention to detail and organizational strength
• Ability to manage multiple client accounts efficiently
• Comfortable working independently in a remote environment
• Proficiency with virtual meeting platforms and digital documentation systems
• Ability to obtain and maintain required state licensure (support provided)

Responsibilities

• Conduct scheduled virtual consultations via Zoom
• Assess client needs and explain appropriate benefit options
• Oversee accurate completion of applications and required documentation
• Maintain detailed digital records and ensure compliance standards are met
• Provide proactive follow-up and ongoing client account support
• Coordinate with internal departments to ensure timely processing
• Support performance tracking and continuous improvement initiatives

Benefits

• Fully remote work environment
• Flexible scheduling with clear performance expectations
• Structured onboarding and ongoing professional development
• Mentorship from experienced leadership
• Weekly pay with performance-based incentives
• Advancement opportunities into senior and leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed