Client Support Administrator

MKS2 Technologies • Las Vegas, NV

1d • Onsite

About The Position

Seeking Client Support Administrators (CSAs) to provide on-site IT support for end users and IT assets in secure NIPR/SIPR environments supporting 99 CES. Ideal candidates have strong desktop support skills, experience in compliance-driven DoD environments, and excellent customer service.

Requirements

• 3+ years of practical IT support experience
• CompTIA Security+ (DoD 8140.03 IAT Level II)
• Active Secret clearance
• Experience supporting secure or restricted networks
• Strong troubleshooting and customer service skills
• CAC for base access
• Ability to meet DD254, DISS, and NACI requirements

Nice To Haves

• Associate’s degree or higher in IT or related field
• USAF / DoD IT environment experience
• ServiceNow, CIPS, TACLANE, VTC/SVTC, or SharePoint experience

Responsibilities

• Provide on-site IT support for desktops, laptops, peripherals, and connectivity
• Support users in secure NIPR/SIPR environments
• Troubleshoot hardware, software, imaging, and network issues
• Manage user accounts, access, and permissions
• Perform IT asset management (inventory, tagging, audits, turn-in/disposal)
• Submit and document tickets (ServiceNow preferred; CIPS a plus)
• Support TACLANE accountability and VTC/SVTC systems
• Administer SharePoint permissions and access reviews

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree