Client Service Specialist

NurseCore • Colorado Springs, CO

2d • $20 - $22 • Onsite

About The Position

NurseCore is seeking a Client Service Specialist - Scheduling for our Colorado Springs home care and healthcare staffing office. As a national leader in home care and healthcare staffing services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in healthcare, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today!

Requirements

• At least one year of training or experience in a service-related industry
• At least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred.
• Experience should emphasize problem solving skills in a patient care setting.
• High School Diploma Required

Nice To Haves

• College Degree preferred

Responsibilities

• Provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders.
• Receives and coordinates home care and staffing referrals, to include appropriate authorization
• Assigns qualified personnel competent to work cases, including rescheduling cancellations
• Supports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing census
• Ensures compliance with licensure and credentialing requirements
• Counsels field employees involving violation of non-clinical matters
• Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
• Exemplifies awesome company standards

Benefits

• Monday- Friday
• Blue Cross Blue Shield Medical Benefit Options
• Dental Insurance
• Vision Insurance
• PTO
• 401K Program
• Bonus Eligible
• Eligible employees may have access to voluntary benefits including medical, dental, vision, life insurance, and other benefit programs in accordance with company policy and plan terms. Employee contributions may be required for participation in benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED