Client Service Specialist - Boca Raton, FL

Charles Schwab Inc. • Boca Raton, FL

2d • $24 - $40 • Onsite

About The Position

At Schwab, you’re empowered to make a meaningful impact—for clients and for your career. As a Client Relationship Specialist (CRS), you play a vital role in delivering a personalized, high-quality client experience while supporting the operational success of the branch. This role is an excellent entry point into the financial services industry, offering hands-on client interaction, exposure to wealth management services, and a clear path for growth. In this role, you will ensure clients feel heard, supported, and confident in their relationship with Schwab. Development is central to this role, and Schwab provides the resources, coaching, and learning opportunities to help you build skills and expand your career—including support for required licensing aligned to your goals.

Requirements

• 1+ years of client-facing or customer service experience
• Attention to Detail: Complete work accurately, stay organized, and manage follow-up to ensure timely, high-quality execution.
• Active Listening: Listen to understand client needs, ask thoughtful questions, and communicate clearly and accurately.
• Building Collaborative Relationships: Partner across teams, build trust, and contribute to a seamless client experience.
• Adaptability: Adjust to changing priorities, client needs, and processes while staying flexible and solution-oriented.
• Coachability: Apply feedback, learn quickly, and adopt new approaches to strengthen performance.

Responsibilities

• Deliver a welcoming, inclusive client experience by understanding needs and resolving requests with accuracy and care.
• Support daily branch operations, including account servicing, documentation, and follow-up with strong attention to detail.
• Communicate effectively with clients and colleagues, adapting to different styles and needs.
• Use active listening to understand priorities and escalate issues when needed.
• Manage multiple tasks and priorities to meet deadlines and maintain quality.
• Partner with team members to drive client engagement and operational excellence.
• Build trust and long-term relationships through professionalism, reliability, and a client-first mindset.

Benefits

• Schwab Training & Development
• Client Relationship Specialist University (CRSU) a four-week, live virtual training program
• In-branch training and mentorship
• Support from your manager, peers, and dedicated mentors
• Competitive Compensation
• Bonus and incentive opportunities tied to performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed