Receptionist - Client Service Specialist
CityVet•Charlotte, NC
•Onsite
About The Position
We're looking for a friendly, dependable Part-Time Client Service Specialist (CSS) to join our growing team at CityVet Lower South End! As the first and last person our clients see, you'll help create an exceptional experience for every patient and client who walks through the doors at CityVet Lower South End. If you're someone who enjoys building relationships, stays organized in a fast-paced environment, and always greets people with a smile, we'd love for you to join our team!
Requirements
- High school diploma or GED
- At least 18 years of age at the time of hire
- Outstanding customer service and communication skills
- Positive attitude and willingness to jump in wherever needed
- Strong multitasking and organizational abilities
- Comfortable working in a fast-paced environment
- A genuine love for people and animals
Nice To Haves
- Veterinary or medical reception experience is a plus
Responsibilities
- Welcome clients and their pets with warmth and professionalism
- Answer phones, schedule appointments, and manage client communication
- Check patients in and out while ensuring a smooth visit
- Process payments and maintain accurate medical records
- Support the veterinary team to keep the day running efficiently
- Help create a clean, organized, and inviting hospital environment
Benefits
- Generous employee pet care discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
